DELIVERY POLICY
1. General Information
All orders are subject to
product availability. If an item is not in stock at the time you place your
order, we will notify you and refund you the total amount of your order, using
the original method of payment.
2. Delivery Location
Items offered on our website
are only available for delivery to Lome Harbour and offshore Togo International
Sea.
3. Delivery Time
An estimated delivery time of
24H to 72H will be provided to you once your order is placed. Delivery times
are estimates and commence from the date of shipping, rather than the date of
order. Delivery times are to be used as a guide only and are subject to the
acceptance and approval of your order. Unless there are exceptional circumstances,
we make every effort to fulfill your order within 5 business days of the date
of your order. Business day mean Monday to Friday, except holidays. Please note
we do ship 24h/7. Date of delivery may vary due to carrier shipping practices,
delivery location, method of delivery, and the items ordered. Products may also
be delivered in separate shipments.
4. Shipping Costs
Shipping costs are based on
the weight of your order and the delivery method. To find out how much your
order will cost, simple add the items you would like to purchase to your cart,
and proceed to the checkout page. Once at the checkout screen, shipping charges
will be displayed. Additional shipping charges may apply to remote areas or for
large or heavy items. You will be advised of any charges on the checkout page. Sales
tax is charged according to the province or territory to which the item is
shipped.
5. Damaged Items in Transport
If there is any damage to the
packaging on delivery, contact us immediately at :
- Address:
Rue Immeuble Petit Bateaux BP 3568 Lomé- Togo - Phone number:
+22891082289, +22870367900. - E-mail: 2TS@GMAIL.com