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SHIPCHANDLER collects, use and disclose Personal Information to provide you
with the product or service you have requested and to offer you additional
products and services we believe you might be interested in. The purposes for
which we collect Personal Information will be identified before or at the time
we collect the information. In certain circumstances, the purposes for which
information is collected may be clear, and consent may be implied, such as
where your name, address and payment information is provided as part of the
order process.
2. Consent
Knowledge
and consent are required for the collection, use or disclosure of Personal
Information except where required or permitted by law. Providing us with your
Personal Information is always your choice. However, your decision not to provide
certain information may limit our ability to provide you with our products or
services. We will not require you to consent to the collection, use, or
disclosure of information as a condition to the supply of a product or service,
except as required to be able to supply the product or service.
3. Limiting
Collection
The Personal
Information collected will be limited to those details necessary for the
purposes identified by us. With your consent, we may collect Personal
Information from you in person, over the telephone or by corresponding with you
via mail, facsimile, or the Internet.
6. Accuracy
Personal
Information will be maintained in as accurate, complete and up-to-date form as
is necessary to fulfill the purposes for which it is to be used.
7.
Safeguarding Customer Information
Personal
Information will be protected by security safeguards that are appropriate to
the sensitivity level of the information. We take all reasonable precautions to
protect your Personal Information from any loss or unauthorized use, access or
disclosure.
8. Openness
We will make
information available to you about our policies and practices with respect to
the management of your Personal Information.
9. Customer
Access
Upon
request, you will be informed of the existence, use and disclosure of your
Personal Information, and will be given access to it. You may verify the
accuracy and completeness of your Personal Information, and may request that it
be amended, if appropriate. However, in certain circumstances permitted by law,
we will not disclose certain information to you. For example, we may not
disclose information relating to you if other individuals are referenced or if
there are legal, security or commercial proprietary restrictions.
10. Handling
Customer Complaints and Suggestions
You may
direct any questions or enquiries with respect to our privacy policy or our
practices by
Contacting: